complete tech solutions for coffee shops

Cafe Technology Solutions

Whether you’re aiming to grow your coffee shop business, adapt to changes, or increase efficiency, we’ve got you covered.

Enhance customer convenience with our advanced point of sale (POS) system, surveillance system, and at-table QR ordering. Your customers can also enjoy the flexibility of phone ordering, online ordering, and online reservation system.

Boost customer loyalty and engagement with our loyalty and memberships feature. Plus, our reliable IT support ensures smooth operations.

Book a free demo to see how our solutions can help you deliver better business performance and exceptional customer experiences.

Point of Sale
Surveillance System
At-Table & QR Ordering
Phone Ordering
Online Ordering
Online Reservation System
Loyalty & Memberships
IT Support

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Take orders from anywhere

There’s always room to expand. Op-tech has all the food ordering tools for cafes of any size.

Comprehensive loyalty program

Collect customer details and turn them into loyal customers to drive sustainable sales.

Powerful analytics

Access performance reports and insights in real-time. Find out information gems from bestseller items to highest performing staff.

Cloud-based or hybrid

Never lose your sales. All functions work as usual even when the internet isn’t working.

Work on-the-go

Everything can be accessed from a smart device. Your business follows you.

Multiple systems all in one

Inventory payment terminals, accounting, staff management, loyalty programs, all in one place.

Need help in choosing the right POS Terminal?

Call us now or use the contact form below.

Handle payments quickly

Ensure your POS system is always ready to take payments swiftly and easily, be it cash, credit card or split bills.

  • Quickly take payments at the counter, at the table or online ordering websites
  • Easily issue receipts through email or print
  • Cut waiting times without jeopardising service

Enhance customer convenience

Implement contactless ordering and payments for pre-order, delivery and takeaway.

  • QR code table ordering
  • Booking system

No more wrong orders

Extra shot, types of milk, extra hot, and all these order modifications can slow down operation workflows. Op-tech can help you to easily handle product modifications in just a few taps.
  • POS system with almost zero learning

  • Fits into all business flow and models

  • Apply price or discount on modifiers as needed

Op-tech for cafe no more wrong orders

Integrated loyalty programs & memberships

Use customer data to identify your most loyal customers and encourage lifelong loyalty.

  • Mobile loyalty program that can be tailored to businesses of any size – multiple store locations, franchises, or multi-nationals

  • Build relationship with  your customers and create targeted marketing campaigns

Intelligent reporting

Track your coffee shop’s performance, see which product sells the most. Get detailed POS reports and insights on your business.

  • Real-time reports on sales and peak/off-peak traffic
  • Create customer data from multiple touchpoints

Measures to avoid theft

Maintain an optimum working environment while tracking to spot any irregularities in your order and supply quickly.

  • Staff password login & smart cards
  • Detailed staff log record

  • Multi-level authorisation password
  • Inventory management

Handpicked for performance, built to last

Hardware to suit your cafe style

Reduce the time it takes to complete transactions with the right equipment and serve more guests at peak hours.

  • Customer-facing terminals
  • Bring your own hardware or buy new
  • Option to have additional screens for kitchen

  • Endless choice of user-friendly hardware that are efficient and reliable

let’s chat

Get your cafe business ahead with Op-tech

  • 1300 888 POS
  • 52/170 Forster Road
    Mount Waverley
    VIC 3149

Free demo available.

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