The hospitality industry is jumping on board with automation, and for good reason! These machines can handle tasks such as cooking up hot and fresh food, mixing drinks to perfection, and brewing the perfect cup of coffee, all while reducing labour costs.
Using Automation For Consistent Products and Efficiency
The hospitality sector is facing significant worker shortages and intense competition for talent. This has resulted in challenges like labour shortage and high wages for employers. To overcome these challenges, the sector is turning to technology for help.
By utilizing technology for back-end operations, hospitality workers can concentrate on delivering the essential human connection and customer experience.
Automation is already making waves in the coffee production industry. Companies like Rovii Australia are setting an example by using robot baristas and touchscreen self-ordering kiosks, powered by CaterLord Software Solution from Op-tech.
Should You Invest in New Technology?
Investors in the hospitality sector want to make sure they’re making a wise investment, and that’s why they carefully consider the costs and benefits before investing in new technology. The goal is to see a return on investment within a year, and the chosen systems must have a high potential for benefits.
Robotic systems are also being considered as a way to improve operations, and we have even seen robots delivering food and drinks in the present, with human employees providing a one-of-a-kind experience for customers.