Services

End-to-end support for hospitality and retail businesses anywhere in Australia. From IT helpdesk to surveillance system failures, you will always get immediate help whenever you need it!

Point Of Sale

Op-tech provides one-stop software and hardware technology solutions for various business needs, from POS terminals, CCTV, phone systems, online ordering to marketing.

No matter what style of hospitality or retail venue you run, Op-tech has a solution to help you succeed.

  • Fast and reliable selection of POS products
  • Intelligent insights

  • Grow your business with support from Op-tech Marketing and IT Helpdesk

Online Ordering

Op-tech’s in-house online ordering system Let’s Order allows you to custom-build a beautiful, personalised website for online ordering. No hidden fees!

  • 0% commission, flat fee, no lock-in contract

  • Accept pickup, delivery, dine-ins orders and table bookings

  • Endless opportunities by generating your own customer database that you can connect with and build your own loyalty system

Security System

Effective, affordable and reliable security solutions for homes & commercial sites in Australia.

  • Home & commercial security cameras – alarm, access control and intercom systems
  • Video surveillance (CCTV)
  • Home automation
  • 24/7 alarm monitoring

  • Professional installation

Never lose your data

Fully cloud-based or hybrid, all functions work as usual even when the internet isn’t working. Manage your restaurant anytime, anywhere.

Work on-the-go

Everything can be accessed from a smart device with internet, be it an iPad, Android or a mobile phone. Your business follows you.

Manage multiple systems

Op-tech brings multiple systems together and helps you access multiple revenue streams all in one place.

Customised peripherals

Set up registers and printers exactly how you need it, add products with their variations, prices, surcharges. Control which item to be printed in which department and how they will be printed.

Memberships and loyalty programs

Create memberships and rewards program to drive sales and loyalty to your brand. Build relationships with your customers by offering VIP discounts or promotions based on customer data that you collect, all connected seamlessly to your POS.

Real-time order management

Control your stock management anytime, from anywhere in real-time. Create products and automate ordering based on your inventory levels. Manage order production & delivery easily. Customisations are available for every service and kitchen workflow.

Real-time POS reports

Get detailed smart intelligence on daily sales from anywhere with web access or a reporting app. Stay up-to-date with your everyday operations, see when the venue is busy or which products are selling.

MORE FEATURES

Online Ordering

Set up an online menu for preorder, dine in, takeaway and delivery.

Waiter tablet

Great tool to upsell your added extras during each order. These tablets can also be used as a stocktake device.

Digital signage/kiosk

Boost sales with a dynamic digital menu board that can be updated daily with special promotions.